Privacy Policy – RentHub

At RentHub, we place your privacy as our top priority and continuously strive to provide a safe and seamless experience for our valued customers. This statement explains how we collect, use, and protect your data when you visit our website, use our application, or interact with our services.

1. Information We Collect

We may collect two types of data:

A) Personal Information

Full name
Date of birth
Country and nationality
Contact details (phone, email, address)
Identification information (ID card, passport, driver's license)
Additional data necessary to provide you with car rental services

B) Non-Personal Information

How you use our website or application
Your communication preferences
Booking history and preferences

2. Device Permissions

Our mobile application may request access to certain device features to enhance your experience:

Camera Access: We may request camera access for features such as scanning driver's licenses, capturing vehicle condition photos during pickup/return, or profile picture upload. Camera access is optional and only used when you choose to use these features.
Location Services: We may request location access to help you find nearby rental locations, provide navigation to pickup points, or verify rental boundaries. Location data is only collected when you explicitly enable these features.
Microphone Access: Our app may request microphone access for voice commands, customer support calls through the app, or voice notes. Microphone access is optional and only activated when you use these specific features.

You can manage these permissions through your device settings at any time. Disabling these permissions may limit certain app functionalities but will not affect core rental services.

3. How We Use Your Information

We use your data for the following purposes:

Processing and completing your car rental reservations
Communicating with you regarding your bookings and inquiries
Improving our services and your experience
Ensuring the security of your transactions
Providing location-based services when enabled
Facilitating document scanning and verification

4. Information Sharing

We do not sell or rent your personal data. We may share limited information only when necessary:

With your explicit consent
When required by legal authorities
With payment processors to complete your transactions
With insurance providers as required for rental coverage

We do not share your information with third parties for advertising or tracking purposes.

5. Your Choices

You may choose not to provide certain information or disable device permissions, though this may affect our ability to provide certain app features and car rental services to you.

6. Access to Your Information

You can review, update, or request modifications to your personal data by contacting us directly.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access or disclosure.

8. Payment Information (Coming Soon)

All payment transactions are processed through secure third-party payment processors. We do not store your credit card details on our servers. Additional payment methods will be added soon.